Miguel Angel Espinoza Namuche runs Tecnor Services Perú SAC, an equipment rental business based in Peru. The company rents out biomedical simulators and analyzers and also provides maintenance services for biomedical equipment.
Miguel and his team of four got into equipment rental because they saw a gap in the market. Peruvian public institutions, private organizations, and universities needed reliable access to biomedical equipment and a provider that could stand behind the quality of its products.
That’s become the core of what sets Tecnor apart. Miguel says the business offers some of the best equipment available in the Peruvian market, and instead of simply sending out equipment, the team visits customers directly to advise them and help them choose the right products for their needs. It’s a hands-on approach that fits the kind of specialized service universities and institutions depend on.
Before Booqable, running the business involved a lot of manual work. Miguel describes the old process as disorganized, with no real system tying together bookings, payments, or scheduling and no way to accept credit card payments. Booqable became the rental management back office Tecnor needed, giving Miguel a modern system to manage bookings and reservations without the guesswork.
Making bookings easy with Booqable’s online booking page
Before switching to Booqable, Miguel’s team was tracking rentals manually, with little structure behind the process. That made it difficult to know what equipment was booked, for how long, and when it needed to be returned. For a business built around specialized biomedical equipment, gaps like that can slow everything down.
Booqable’s date-based rental system gave Tecnor a clear, organized way to manage bookings from start to finish. Every reservation is tied to specific dates, so the team can see availability at a glance instead of piecing it together from memory or manual records.
Miguel points to a few concrete results since making the switch:
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Reservations and rental automation now run through one system instead of scattered notes
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Customer waiting times have decreased
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The team has taken on new customers they wouldn’t have been equipped to manage before
Miguel puts it simply: with Booqable, everything is better, and the rental automation and reservations are excellent. For a small team of four managing a specialized rental operation, having bookings organized in one place means less time spent untangling schedules and more time advising customers on the equipment they need.
Getting paid faster with online payments
One of the biggest gaps in Tecnor’s old process was payments. The team couldn’t accept credit cards, which meant customers who expected that option had to find another way to pay or look elsewhere. For an equipment rental business looking to grow its customer base of institutions and universities, that was a real limitation.
Booqable connects with Stripe to process online payments, giving Tecnor the ability to accept credit cards directly. The business can also offer local payment methods that work best for its customers, making the payment process more flexible and convenient.
The change has made a difference in a few clear ways:
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Customers can pay by credit card, helping complete the booking process faster
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Different payment options give customers more flexibility
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Fewer manual steps around collecting payments mean less back-and-forth for Miguel’s team
When asked what stood out most, Miguel pointed directly to the ability to accept credit card payments as one of his favorite features. That single change removed a barrier that had been holding the business back and helped Tecnor provide the modern rental experience it had always aimed to offer.
Taking Tecnor across Latin America
Since adopting Booqable, Miguel says the business has gained many new customers and reduced waiting times across the board. The date-based rental system, credit card payments, and Booqable’s configuration options are the features he keeps coming back to as favorites for running the business.
As Miguel puts it, with Booqable, everything is better. Now, Tecnor Services Perú SAC is looking beyond Peru, with plans to expand its equipment rental business across Latin America. For a four-person team that started out managing bookings by hand, that’s a significant shift and one Miguel credits directly to having the right system in place.
