The Stroller Spa’s success story began in 2019 when founder Suzanne set out to create a baby equipment rental and cleaning service in Dubai. Initially managing everything manually through basic spreadsheets, Suzanne discovered Booqable as a potential solution to help scale her business. Today, with Booqable’s rental automation at its core, The Stroller Spa has grown into a thriving full-time business with four employees, outstanding reviews, and a steadily expanding inventory. This inspiring transformation highlights how the right rental software can turn a simple idea into a scalable, successful operation.
The initial challenges
In its early days, The Stroller Spa handled bookings and inventory manually using Excel spreadsheets. This approach quickly became a bottleneck as demand for its services from tourists and residents increased. Suzanne realized that her business needed a more efficient, scalable solution, which led her to adopt Booqable.
Suzanne began by adding her inventory to Booqable, benefiting from features that cataloged items with variations like colors, sizes, product codes, descriptions, and galleries of images. She integrated Booqable with her Weebly website, which enabled real-time updates to her availability calendar as orders flowed in.
“One of the most impactful benefits was having my backend booking calendar automatically update me with upcoming orders, which made our preparation process free of unnecessary mistakes,” Suzanne explained. “Using Booqable has allowed us to handle more bookings without needing to expand our team. In this way, it has been a key part of scaling our business.”
Shifting to a Booqable rental website
Eventually, Suzanne transitioned fully to the Booqable Rental Website Builder from Weebly. With Booqable’s customizable templates, she was able to create a professional storefront that reflected her brand, complete with a custom domain.
“Creating a website with the Booqable rental website builder was a straightforward thing for us, thanks to the website templates,” Suzanne shared.
This upgrade provided a seamless integration between the backend and frontend, allowing the team to manage orders and inventory effortlessly from one centralized platform while continuing to benefit from real-time updates.
Streamlined product bundling
A standout feature for The Stroller Spa was Booqable’s product bundling functionality. Suzanne utilized this feature to create custom packages—such as cots, mattresses, and linens combined into a single, easy-to-book unit.
“Bundling products allowed us to automatically offer discounted prices for customers who reserved more than one item,” Suzanne said. “I feel it also encourages larger bookings in the long run.”
Automating advanced product pricing
Booqable’s pricing templates and rulesets also played a pivotal role in streamlining operations. Suzanne implemented tiered pricing for her products, offering discounts for longer rental durations, such as those exceeding three days.
Additionally, she used pricing rules to automatically adjust rates during peak tourist seasons, increasing prices by 20% over the Christmas period.
“We’ve saved so much time on administrative tasks since we started using Booqable. It automates a lot of the repetitive work,” Suzanne explained. “Booqable makes everything so easy to manage.”
From start-up to success: The Stroller Spa’s journey
The move from spreadsheets to Booqable’s rental management system has revolutionized The Stroller Spa. With tools like product bundling, flexible pricing, and an optimized rental website, Suzanne and her team have not only enhanced their efficiency but also created a seamless customer experience.
The Stroller Spa’s journey showcases how adopting the right technology can empower a small start-up to grow into a trusted, competitive service provider in its market.